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"Unable to Access Microphone or Camera" on an iPad

Article author
Ricky Kearns
  • Updated

When you get the "Unable to Access Microphone or
Camera" on an iPad please follow these instructions. 

Unable_to_access_Microphone.jpeg

 

On your iPad locate "Settings" icon and tap on it  (Circled)

iPhone_iPad_settings_icon.jpg

 

 

After finding 'Settings'  browse down to blocked Blue rectangle titled 'Safari'.

 

Settings_.jpeg

Scroll to the lower half and tap 'Safari'.

Settings_2.jpeg

Safari will turn 'blue" when tapped on with the dialog to the right panel showing "Safari" at the top ('blue rectangle). Next scroll down the right side of the screen until you see 'Camera' and 'Microphone'. 

Settings_3.jpeg

 

Scroll down to "Camera" and "Microphone".

Safari_1.jpeg

 

 Menu where "Camera" and "Microphone 

Safari_3.jpg

To enable these do the following. Tap on the 'Camera' first.  After opening, change the arrow for  'Camera' from 'Deny' to 'Ask' by clicking on the 'Ask' area.

Camera_Deny.jpeg

The blue arrow should now indicate 'Ask'.   

Camera_ask.jpeg

 

Tap the '< Safari' on the upper left to go back to the 'Safari' settings page.

Do the same for 'Microphone'.

 

Microphone_deny.png

We are almost through.

Microphone_ask.png

The final steps are to go back to the Swivel link that was sent to you and click on the link, or to the window in Browser window that we started from that says "Unable to Access Microphone or Camera."

If the URL is refreshed the "Join Your Meeting" page will come up where you can fill in your name in "Display Name" slot.

Your_Name.jpeg

One of the last steps is to click "Continue" and you will be presented with the option to "Cancel" or "Allow" for access to the 'Camera' and Microphone'. Tap on "Allow".

Swivel_would_Like.jpeg

Press 'Allow' to give access to 'Microphone' and 'Camera'.

Before you enter the waiting room you should adjust the settings as needed. Once you have done this tap on ----> 'Start '. 

Start.png

You will now be entered into the waiting room. Thanks for your 

patience.  The host will soon let you in. You will have great community with Swivel.

 

Waiting_Room.jpeg

Happy Swiveling.

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